FAQ & Site Info
Terms of ServicePayment
We accept PayPal only.
We Ship to Worldwide.
Normally by Hong Kong Registered Air Mail
(10-30 business days, according to different location)
If you want a EMS service(5-9 days),
please contact us in advance, additional POSTAGE will be collected .
After we received your Clear Payment, we usually will post your item in 3 -5 working days if the stock available.[except Weekend and Public Holiday in Hong Kong]
Often times we ship the next day upon receive of clear payment. Custom orders may take slightly longer.
Please make sure your Shipping Address in your RECORD & PayPal is matched.
Normal Shipments will be made within 3 to 5 business days upon processing your order with Clear Payment.
However, the delivery time cannot be guaranteed it takes 1 to 2 weeks or more for delivery. It’s depend on your location.
Track Number for Each Order can be provided and Trace through the Website of Hong Kong Post.
Return & Refund Policy
We have our confident about our product. We hope you are completely satisfied.
If your package was damaged during shipment, we will be happy to file a Posting claim for you. Normally it takes around 3-6 month for the claims.
However, PRODUCT must be in their original condition.
Don't worry, our items are always WELL PACKED with PROTECTION.
It is important to us that you are satisfied with your purchase. Anyway, if the product for any reason does not meet expectations, we will provide you exchange as long as the item is unused, in good condition. Each case will be review by seller individually.
Buyers are responsible for the cost of shipping, return fee.
When free shipping is offered the shipping cost will be deducted from the refund or exchange.
In addition, we cannot be held responsible for damage packages when a product is returned.
For any further final decision on each individual case, please feel free to contact us. We will try our very best to fulfill every requirement.